The Mansfield Group strives to deliver the highest standard of service, and we consistently endeavour to improve our services to meet and exceed the expectations of our customers. We are committed to investing in the latest technology to further ensure we deliver quality results to our customers. We also understand that the standard of our training greatly reflects on the standard of our service. This is why all members of staff at The Mansfield Group are trained in-house at our RoadOne Academy which is an approved training centre for the IVR (Institute of Vehicle Recovery) in their relevant remit and also in customer service.
Our extensive knowledge and experience within the Rescue and Recovery Industry provides us with the competence and ability to supply a range of services to our customers. These qualities along with our specialised fleet and fully trained employees provide us with the capability to handle any rescue and recovery incident regardless of the size/type of the vehicle or its location.
We believe in conducting ourselves in an honest and ethical manner, and in always implementing our promises.
Behaving with integrity enables us to earn the trust and respect of our customers, and has led to many longstanding relationships with our customers.
As a company we believe in conducting business in a manner which achieves sustainable growth whilst demonstrating a high degree of responsibility.
Our responsibility encompasses interaction with; our environment, our marketplace, our community and, our people.
We are committed to providing a safe, fulfilling and rewarding career for all our employees, actively assessing and managing the environmental impacts of all our operations and developing our standing as a responsible business in the community.
We recognise that each customer has their own individual requirements, so we offer a customised service to suit our customers and their fleet.
Our business structure enables us to provide an all in one vehicle breakdown and recovery management solution to our customers.
Regardless of the size of your fleet or your requirements, The Mansfield Group can deliver a quality service to meet your needs.