We all know exactly what it is like to break down unexpectedly. On the way to work, dropping the kids off at school or even when you are halfway to your holiday destination. After last year’s lockdown, life has slowly started to get back to normal which for many means driving on the roads again.
In this blog, we will be running through some top tips to help you find the best car recovery service in the UK and ensure that in an emergency you get the support you need.
What Type Of Vehicle Are You Commuting In?
One of the most important things to think about when it comes to finding the best car recovery services, is the type of vehicle you have and whether or not your local recovery company can support you.
In our expert opinion as a leading vehicle recovery company, we pride ourselves in providing vehicle recovery for a full range of vehicles including motorbikes, cars, vans, buses and more. For many domestic customers, you may just be looking for a reliable service to get you to a safe destination but for commercial customers, it is important to consider if your chosen company can manage your fleet or not.
Is The Service Up To Scratch?
Although, you aren’t going to know if you will receive the 5 star service you desire, but you can have a look at some reviews from those that have used the recovery service first hand. There are lots of place that you can look for and request reviews or feedback including Facebook, TrustPilot, Google My Business and Yell. Take a look at some of our reviews as an example…
“6/9/21 I experienced a brutal accident in which the first responders, police and paramedics were called out. Police arranged for my car to be towed away to Mansfield Group and was deemed as a write off. The bloke who came from Mansfield arrived impressively quick and efficiently loaded my damaged car and even cleared the large parts of damage on the road. Overall it was an efficient and reliable service during a very difficult situation. Highly recommend!”
“Cannot praise high enough. I was stuck with a dead battery parked at the 2nd highest mountain pass in Wales (Bwlch y Groes) near lake vyrnwy. Andy received the job at 9.10 pm and had to travel 80 miles to get close to me (greenflag couldn’t find anyone closer) After satnav sent him to a terrible road with no phone reception, he back tracked to phone me. Between us, we found the safest route and he finally found me at 3am. The fact that I’m Stoke and he’s Vale made it all the better. Top man Andy. Great bloke. If you want above and beyond, this was it.”
“I would like to thank Tom from recovery for a great professional service . He went above and beyond to help my self and partner who is heavily pregnant. AA had told us our connecting recovery truck will be with us within 5 hours and Tom managed to get them to put us up in a hotel if they didn’t he wasn’t going leave us until the connection recovery truck arrived . I give this guy a 10/10 for his efforts and customer service. Thank you Tom keep up the great work.”
“This company helped me via my eversure breakdown cover, had a dead battery at home, received a call from mansfield group with a timescale of 3 hours which they kept to. Came and fixed my dead battery in minutes. Thanks so much!”
“I had a flat battery. When the operative arrived (a chap called Dan Winton) he not only fixed the battery but also noticed my headlight bulb had gone. He had the common sense and professionalism to change the bulb and also showed me how to change it if it happens again. Far better service than the AA.”
Do They Work Nationwide?
Another factor to consider when looking for the best car recovery company is the radius they work in. If you live in Cheshire but get stuck in London on a work trip, who are you going to call? With companies who work nationwide (like us!) you know you can call us and we can dispatch a driver straight to you to help you get to where you need to be.
We work across the whole of the UK with a variety of service centres dotted across the country, helping you around the clock. Our team offers vehicle recovery services to both domestic and commercial customers 365 days a year, 24 hours a day. Simply get in touch with our team today and we can help you with your inquiry. You can fill in our contact form here or call us on 08706 003 444 and a member of our team will get back to you as soon as they can.