When you have a large fleet of vehicles to manage it can be difficult to know how to find a suitable breakdown company that can offer the reliable commercial fleet assistance service that you need. From light recovery including motorbikes, EVs and small cars to heavy recovery including trucks, lorries and HGVs, there is a lot to research and understand when it comes to fleet assistance.
Luckily for you, we have put together our top tips for finding a professional commercial fleet assistance company who can directly support your needs, have a read here…
#1 How Far Does Your Fleet Travel?
One of the very first things to consider when sourcing someone to manage your fleet is the area and radius they work in. It can be a lot harder to find a reliable company that works nationwide compared to one that predominantly works in your local area.
Question how far your fleet travels on a regular basis and determine the most ideal location for your fleet assistance company to be stationed at. Begin searching on Google for the best “commercial fleet assistance companies” near you and you will soon find a few examples of fleet breakdown companies to choose from.
For us, it is easy! We have a variety of service centres across the country enabling us to get to you, wherever you are across the UK. It also means that if your fleet has broken down in busy cities such as Manchester and Liverpool, we often have a team on hand ready to help.
#2 Engage In Some Research…
Now that you have some examples of commercial fleet assistance companies, the next stage would naturally be to narrow these down and determine the most suitable company for you. Key questions to think about include:
- What level of service or management do you need?
- What is their overall reputation?
- Are they able to carry out repairs on vehicles at the site of breakdown?
- What is the cost of fleet assistance?
- Do they work 24/7, 365 days a year?
Think about what type of service you need and complete research looking into if they can provide it. One of the best ways to get your answer quickly is to enquire directly with the team, for example, you can get in contact with us via our phone on 0870 600 3444 or by using our online contact form.
#3 Check Their Reviews…
Alternatively, you can take a look at some of their reviews and get the answer through those. This will also help you get a better understanding of the customer service and support you will get if you engage in fleet assistance services with that company.
Take a look at some of our reviews as an example…
“Thank you Richard for coming to my rescue today after my tyre deflated itself on the M1.
Tried his best to fix it but deemed it unsafe to drive on as the tyre wall had been damaged.
So he towed my car and transported me to the garage for a new tyre fitting.
I wasn’t waiting too long, approx 50 mins so no complaints from me.”
Annette M Caddick
“Young Reece was a total superstar this morning, our Range Rover had more issues than Brexit, he didn’t just fob it off and get it recovered which was the easy option for him, but he spent 45 mins sorting things and got it back on the road and saved the day.”
Carl Asaba
“Within a few minutes your employee made telephone contact, arrived within half an hour and started my car. It was a simple matter as I had accidentally run down the battery by leaving the ignition on and the fan running while I was washing the car. Nevertheless, I was extremely grateful for the swift and professional job done, in a pleasant , polite and cheerful manner, as we were shortly due to go out.”
Jim Granter
“Brilliant service! The ladies in the office were lovely and very helpful both over the phone initially, and when we arrived face to face. They made the process quick, simple and helped us out massively in letting us know what to do, and what to bring to avoid any further confusion or delays.
The lads in the yard were friendly and polite.
Thank you. We were treated fairly and with respect by everyone who worked there.”
Hayley Rebecca
“Top service better than Birmingham all day long. Sheila was very nice and helpful. It took her 15 mins to take my car out and sort payment out. She’s very polite. If you have any problems ask for her and she will resolve the problem for you.”
Yell 4 Car & Van Hire
Get In Touch Today…
If you are looking for a nationwide fleet assistance company who you can trust to support your fleet 24 hours of the day, 365 days a year, then look no further. We have service centres across the whole of the UK to enable us to support our customers as much as we can, every single day of the year. With the expertise and capability to support the recovery of both light and heavy vehicles, we have you covered no matter what vehicle you drive!
Get in touch with our team today to find out more about our light recovery and heavy recovery services alongside our commercial fleet services. Simply call 0870 600 3444 or fill in our contact form here and a member of our team will get back to you as soon as we can.
