Dear Mansfield Group,
I just wanted to write to provide an excellent review of one of your operators, Ron.
Ron delivered my vehicle in an efficient and friendly way after a long 72 hour wait from first repair after another truck refused to bother. Ron was the only person who followed my instructions.
As the vehicle was in a difficult position it required a lot manual effort and skill to load and unload it as the power steering was inoperative.
But Ron had work a professionalism after a stressful experience (including with other costumer service interactions).