This is a message about one of your staff.
I have breakdown cover with the AA and last Friday. They outsourced a pick up to Mansfield and immediately the driver came to my house to pick up my car and took it to a garage as it needed a new clutch. The driver was so friendly, courteous, and very helpful. He was very efficient in putting the car on the tow truck and taking it to the garage. I went back to the garage today to pick up my car and the garage person also said what a helpful guy he was so this is double feedback which is very positive and he’s a great asset to your team..